Privacy Policy

BUILDX.DIGITAL ("we", "us", "our") provides digital services including website development, app development, digital marketing, and related creative and technical services. This policy applies to our website and the services we deliver.

We collect information you provide directly and some information collected automatically:

• Contact & business details — name, email, phone number, business name, and other information you submit in forms, booking, or consultation.
• Order & project details — package chosen, requirements, content, logos, product lists, and feedback you share during the project.
• Payment information — handled by our payment partners (e.g. Razorpay). We do not store full card or UPI credentials.
• Technical data — IP address, browser type, device information, and pages visited, collected via cookies or similar technologies when you use our website.

• To process bookings, payments, and deliver the services you ordered.
• To contact you for consultation, project updates, revisions, and support.
• To improve our website, services, and user experience.
• To send important notices related to your order or changes to our terms or this policy.
• To comply with legal obligations and protect our rights.

Payments are processed by third-party providers such as Razorpay (or other gateways we use). We do not store your full card number, CVV, or UPI credentials. Those providers process your payment data under their own privacy policies and security standards.

Our website may use cookies or similar technologies to remember preferences, understand how the site is used, and support basic functionality. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the site.

We do not sell your personal information. We may share limited data with:

• Service providers — payment gateways, domain/hosting providers, and tools needed to deliver your project.
• Professional advisors — when required for legal, accounting, or compliance purposes.
• Authorities — if required by law or to protect our rights, safety, or property.

We take reasonable technical and organisational measures to protect the personal information we hold. However, no method of transmission or storage is completely secure. You are responsible for keeping any login credentials we provide secure.

We retain your information for as long as needed to deliver the service, maintain project records, meet legal or accounting requirements, and resolve disputes. When data is no longer required, we delete or anonymise it where reasonably possible.

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal data, or to object to certain processing. To exercise these rights, contact us using the details on our Contact page. We will respond within a reasonable time.

Our website or projects may include links to or integrations with third-party services (payment gateways, analytics, social platforms, domain/hosting providers). Those services have their own privacy policies. We are not responsible for their practices.

Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps.

We may update this Privacy Policy from time to time. The version published on this page applies from the date it is posted. We encourage you to review it periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy or how we handle your data, please reach out via the Contact page or the WhatsApp / support channels listed on our website. We aim to respond within one business day.